Privacy Policy

Last updated: July 25, 2026

This Privacy Policy explains how ELBAMARO LLC, doing business as Pione, collects, uses, discloses, and protects personal information when you visit or buy from our Shopify-powered store.

Information we collect

Depending on how you interact with us, we may collect contact and delivery details, billing and transaction information, account details, order history, customer-service messages, device and browser information, IP address, cookie and analytics data, and marketing preferences. Payment providers process full payment-card details; Pione generally receives transaction and limited payment information rather than the complete card number.

How we collect information

We collect information directly from you, automatically through the site, and from service providers such as Shopify, payment processors, fraud-prevention services, analytics and advertising partners, fulfillment partners, and carriers.

How we use information

  • Provide the store, process payments, fulfill and deliver orders, and handle returns.
  • Communicate about orders and provide customer support.
  • Secure the store, prevent fraud, and comply with legal obligations.
  • Improve site performance and understand how the store is used.
  • Send marketing where permitted and measure advertising performance.

How we disclose information

We may disclose information to Shopify, payment and fraud-prevention providers, fulfillment partners and suppliers, carriers, customer-support and cloud providers, analytics and advertising providers, professional advisers, and government authorities where legally required. We may also disclose information in a business transfer. We do not disclose personal information for money.

Cookies and privacy choices

We and our providers use cookies and similar technologies for essential functions, preferences, analytics, and advertising. Available controls may include the store's cookie banner, browser settings, unsubscribe links, and the Your Privacy Choices page. Where required, we honor recognized opt-out preference signals such as Global Privacy Control. Browser “Do Not Track” signals are not uniformly supported.

Your rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or limits on certain uses or disclosures, and to appeal a decision. To make a request, email support@pione.us. We may verify your identity and will not discriminate against you for exercising an applicable privacy right.

Retention and security

We retain information only as reasonably needed for orders, customer service, legal, tax, accounting, fraud-prevention, and dispute purposes. We use reasonable safeguards, but no online system is completely secure.

Children

The store is not directed to children under 13, and we do not knowingly collect their personal information. A parent or guardian who believes a child provided information can contact us to request deletion.

International processing

Our providers may process information outside your state or country, subject to applicable safeguards.

Changes and contact

We may update this Policy and will revise the date above. Questions or privacy requests can be sent to support@pione.us.

Pione is operated by ELBAMARO LLC, 5830 E 2nd St, Ste 7000, Casper, WY 82609, United States. Email: support@pione.us.